Effective Date: October 10, 2026 Version: 1.2 Last Updated: October 10, 2026
This page explains how to delete your FamBam account, how a parent can delete a child's account, and exactly what data we delete and what we retain when you do. FamBam is operated by FamBam Labs LLC ("FamBam," "we," "us," or "our"), a Texas limited liability company. If you have any questions, email us at privacy@fambam.app.
Delete your account in the app
You can request account deletion at any time, directly inside the FamBam app:
- Open the FamBam app on your phone.
- Go to Settings → Account.
- Tap Delete Account.
- Confirm when prompted.
Your deletion request is processed immediately, and your personal data is purged from our active systems within the timeframe described in What we delete below.
Delete your account by email
If you cannot access the app, or you prefer to have us process the deletion for you, email privacy@fambam.app from the email address associated with your account and ask us to delete your account. We may need to verify your identity before we act on the request. We will complete verified deletion requests within the timeframes required by applicable law (generally 30 days).
Delete a child's account (parents and guardians)
If you are a parent or legal guardian who added a child under 13 to your household, you control that child's data. Children under 13 do not have their own login, so their accounts are managed through your account:
- Open the FamBam app.
- Go to Settings → Family.
- Select the child's profile.
- Choose Delete to remove the child's account and all associated data.
You can also revoke your parental consent or request deletion of a child's data by emailing privacy@fambam.app. When you delete a child's account, we purge that child's data from our active systems immediately. When you revoke consent, we purge it within 30 days. Both are consistent with our obligations under COPPA.
What we delete, and what we retain
When you delete your account, we delete your personal data — including your profile, authentication credentials, and the personal content associated with your account — from our active systems. Here is the timeline and the limited exceptions:
| Data | What happens on deletion |
|---|---|
| Your profile, account, and personal content | Purged from active systems within 30 days of your deletion request |
| Things other family members added about you | Stay with them, no longer linked to your account (for a child under 13, what others added only about the child is deleted with the child, unless the parent chooses to keep items like notes or events; the birthday, school, and allergies from the setup interview, the health and food profile kept for the child, and the child's profile in Bam's memory, including what another family member wrote in it, are always deleted) |
| Shared items you created that others added to | Stay with your household, handed to its captain (or, for one only some members could see, to one of them), no longer linked to your account |
| Backup copies | Retained up to 30 additional days after deletion, then overwritten |
| Children's data (under 13) | Purged immediately upon account deletion, and within 30 days of parental consent revocation |
| Subscription and billing records | Retained only as required by tax and accounting law (generally up to 7 years), and only the minimum records the law requires |
What stays with your household. FamBam is built for households ("Fams") shared among multiple members, and nothing another family member typed that they can still see is deleted with your account. Things other family members added about you (like notes, reminders, or facts they wrote) stay with them, no longer linked to your account. If another family member entered your birthday, allergies, or health and food details, your household's captain can view or delete them in Settings → Fam → Former members. Shared items you created that others added to or are part of (for example, a list with their items, a calendar event other members are on, or a chore others completed) stay with the household, handed to its captain, and are no longer linked to your account. Something only some members could see, like a private chat, goes to one of them instead, so no one sees anything they couldn't see before. Items only you used, or that no one else can see any more, are deleted. These may still mention you by name, for example a note with your name in its title. If you are the only member of a household, deleting your account deletes the household and its content.
A child under 13. When a parent deletes a child's account, what other family members added only about the child (like an event only the child is on, or a note about the child) is deleted with it, unless the parent chooses to keep those items; kept, they stay with whoever made them, no longer linked to the child. The birthday, school, and allergies from the setup interview, the health and food profile kept for the child, and the child's profile in Bam's memory, including what another family member wrote in it, are always deleted; a note or fact the parent keeps may still mention them. Shared items the child created that others added to stay with the household, without the child.
Retention for legal reasons. We may retain a limited amount of information where the law requires it (for example, billing records for tax purposes) or where we must resolve disputes or enforce our agreements. We retain only the minimum necessary and delete it when the legal basis for keeping it ends.
For the full picture of how we handle your data, see our Privacy Policy and our Children's Privacy Notice.
Questions
If you have any questions about deleting your account or your data, email privacy@fambam.app and we will help.